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Key Links | Hearing Access | Mobility Access | Visual Access | Hynt | Accessible Performances | Booking Access Tickets | Contact


Captioned Performances

We have regular captioned performances.

The caption box changes location from show-to-show to make the experience as good as possible. While we label the best seats to view the box from we’d recommend dropping our box office a quick call to make sure you’re getting the best available seats.


BSL Performances

We have regular BSL interpreted performances. Where possible we advertise who the interpreter is. When booking online the interpreter’s position will be shown on the seating plan when you book (see image above). For details of our captioned and BSL interpreted performances click here.

Assistance Dogs

We welcome hearing assistance dogs.

Speak to our Box Office team if you need help choosing the best seats to book with space to accommodate them or any requests you have for you or your dog.

Booking Access Tickets

Need access to accessible seats?

You can also set or update your access requirements on your online account to gain access.

Click here to read our how to guide.

E-mail Us

We appreciate that phone calls are not the most accessible way to communicate and welcome email enquiries to either boxoffice@theatrclwyd.com or access@theatrclwyd.com.


Text Message Service

Text message service for customers who would like to reserve tickets (due to data protection you cannot pay for tickets via this method) by texting your request to 07707 098902.



Can’t find what you need?

Click here to drop our sales team an e-mail or phone call.